FAQs
Authority to Act
Why is This Needed?
The IRD requires all new clients to agree to the authority to act. It’s just a way of making sure you understand what we’ll do for you and what we can access.
How Do I De-link?
You can de-link by doing one of the following:
- Contact us directly — we’ll de-link your account from the IRD.
- Sign up with another agency — they’ll contact the IRD for you, and de-link you from us when they link you to their agency.
- Contact the IRD and let them know you want to de-link.
What Do I Need to Authorise?
The Inland Revenue Department (IRD) requires you to acknowledge the following.
- I appoint TaxRefunds.co.nz Limited as my tax agent until I terminate the arrangement
This can be done by contacting either TaxRefunds.co.nz Limited or the IRD.
- I understand TaxRefunds.co.nz Limited will act on my behalf, and access all necessary tax types at the IRD
- I authorise TaxRefunds.co.nz Limited to obtain all necessary information from the IRD
- I authorise TaxRefunds.co.nz Limited to make changes to my information held by the IRD
- I understand all correspondence will be sent to TaxRefunds.co.nz Limited, then forwarded to me
- I understand my refund will be paid to TaxRefunds.co.nz Limited on my behalf, then paid to me
- I authorise TaxRefunds.co.nz Limited to complete, submit and sign any tax returns on my behalf